Review hopes to improve how ASB is dealt with

A review of how reports of anti-social behaviour (ASB) from Dudleyresidents are dealt with is currently being carried out by the council and the police.

The review specifically looks at how partners respond to ASB complaints such as noise nuisance, nuisance neighbours and problems caused by some groups of young people, with the ultimate aim of improving the way victims are supported through the process.

The council and the police are now consulting on a number of proposals to improve the current service.

safe & sound, Dudley’s community safety partnership, which the two organisations are part of, held a focus group last month for residents who have recently reported ASB.  The group met to give their views on how the service could be improved, and a special joint meeting of the area housing panels this week also gave residents the opportunity to give their views.

Further consultation is planned throughout December and the council in particular is keen to hear from residents who have reported ASB and would like to contribute to the consultation. They can do this by contacting the participation development team on 01384 815168.

Councillor Adrian Turner, cabinet member for housing, said

“This review is important because whilst we know our officers work very hard to tackle problems of ASB reported to them, we also know that tackling it effectively remains a key priority for our residents. We know that we need to improve how we respond and how quickly we resolve problems when they are reported to us and this review will help us achieve this.

“All tenants should receive a letter by the end of March outlining the new proposals.”

Councillor Tim Wright, cabinet member responsible for community safety, said:

“ASB is an important issue for all partners and it’s essential we make sure we are dealing with reports in the most effective way.  This review gives all residents, particularly those who have reported the issue, the chance to help us improve the service and I encourage everyone to use this.

“We are pleased that crime in our borough continues to fall and reviews such as this one help Dudley remain the safest borough in theWest Midlands.”

Inspector Chris Dowen, West Midlands Police, said:

“Tackling anti-social behaviour is one of the main priorities for the West Midlands Police. We have been heavily involved in this review as we want the people ofDudleyto have confidence that we are working with our colleagues at Dudley Council to make every effort to solve the problems they are facing”

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